Integritetspolicy (EU)
This privacy statement was last updated on september 24, 2022 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://llcoaching.se. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Date of birth
- Sex
- Photos
- A signature
- Physical characteristics or description
- Professional or employment-related information
- Financial information such as bank account number or credit card number
- Medical information
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.2 Payments
1.2 Payments
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Date of birth
- A signature
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Date of birth
- Sex
- A signature
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.4 Newsletters
1.4 Newsletters
For this purpose we use the following data:
- A first and last name
- An email address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- A signature
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- A signature
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.6 To be able to comply with legal obligations
1.6 To be able to comply with legal obligations
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- A signature
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
For compliance with a legal or regulatory obligation.
Retention period
Upon termination of the service we retain this data for the following period: 7 år.
1.7 Compiling and analyzing statistics for website improvement.
1.7 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Marital status
- Date of birth
- Sex
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.8 To be able to offer personalized products and services
1.8 To be able to offer personalized products and services
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Marital status
- Date of birth
- Sex
- Photos
- A signature
- Physical characteristics or description
- Education information
- Professional or employment-related information
- Medical information
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.9 To sell or share data with a third party
1.9 To sell or share data with a third party
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.10 Deliveries
1.10 Deliveries
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 24
2. Sharing with other parties
We only share or disclose this data to processors for the following purposes:
Processors
Name: Lisen Lockström
Country: Sweden
Purpose: Ta del av kundinformation för att kunna leverera tjänsten.
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data Processing Agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
10. Data Protection Officer
Our Data Protection Officer has been registered with the data protection authority in an EU Member State. If you have any questions or requests with respect to this privacy statement or for the Data Protection Officer, you may contact Jacob Olsson, via or jacob@koros.io or by telephone on 0709616044
11. Contact details
KOROS GROUP AB
Buteljgatan 24
11760
Stockholm
Sweden
Website: https://llcoaching.se
Email: support@koros.io
Phone number: 0709616044
12. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
Annex
Stripe
BESTÄLLNING AV COACHINGTJÄNSTER Vi accepterar din beställning när du lagt en beställning och betalt via hemsidans förvalda betallösning (Stripe). Då kommer vårt avtal om coachingtjänster att börja gälla mellan dig och oss. BETALNINGSVILLKOR Om du samtycker till att ta emot våra betalda Tjänster (inklusive våra coachingtjänster) kommer du att registreras för betalning via en tredjepartstjänst. Vi använder (Stripe), ett betalningssystem som levereras av Stripe Payments UK, Ltd., som är en globalt erkänd leverantör av betalningssystem. ”Terms & conditions” för stripe som betalningslösning är följande: https://stripe.com/en-se/privacy https://stripe.com/en-se/checkout/legal Vid automatisk registrering krypteras dina kortuppgifter under överföringen genom SSL-kryptering (Secure Sockets Layer). Denna kryptering garanterar en hög säkerhetsnivå när det gäller obehörig åtkomst till dina uppgifter. Betalningsvillkoren beror på den tjänst du valt att beställa. Beställer du ett ”coachingprogram” så betalar du första månaden på hemsidan och resterande månader via vår klientplattform. Betalningarna sker alltid via Stripe.Complianz | The Privacy Suite for WordPress
This website uses the Privacy Suite for WordPress from Complianz to collect records of consent. For this functionality your IP address is anonymized and stored in our database. For more information, see the Complianz Privacy Statement.WooCommerce
Detta provspråk omfattar grunderna kring vilka personuppgifter som din butik samlar in, lagrar och delar, samt vilka som kan få tillgång till dessa uppgifter. Beroende på vilka inställningar som är aktiverade och vilka andra tillägg som används, varierar den specifika information som delas av din butik. Vi rekommenderar att rådfråga en advokat när du bestämmer vilken information som ska omfattas och beskrivas i din integritetspolicy.
Vi samlar in information om dig under kassaprocessen i vår butik.Vad vi samlar in och lagrar
Medan du besöker vår webbplats, kommer vi att spåra:- Produkter som du har visat: vi använder detta för att exempelvis visa dig produkter som du nyligen har tittat på.
- Platsinformation, IP-adress och webbläsartyp: vi använder detta för ändamål såsom momsberäkning och fraktkostnader
- Leveransadress: vi ber dig ange detta så att vi, till exempel, kan beräkna frakt innan du beställer, och skicka dig beställningen!
Obs: du kan behöva beskriva din cookie-policy mer utförligt, och länka till det avsnittet här.
När du köper från oss, ber vi dig att ge oss information som innefattar ditt namn, faktureringsadress, leveransadress, e-postadress, telefonnummer, kreditkortsuppgifter/betalningsuppgifter och valfri kontoinformation såsom användarnamn och lösenord. Vi använder denna information för syften, såsom att:- Skicka information till dig om ditt konto och din beställning
- Svara på dina frågor, inklusive återköp och klagomål
- Behandla betalningar och förhindra bedrägerier
- Konfigurera ditt konto för vår butik
- Följa lagliga krav vi har, såsom momsberäkning
- Förbättra vår butikserbjudanden
- Skicka dig marknadsföringsmeddelanden, om du väljer att ta emot dem
Vilka i vårt team har tillgång
Medlemmar i vårt team har tillgång till informationen du ger oss. Till exempel, både administratörer och butiksägare har tillgång till:- Beställningsinformation som t.ex. vad som köptes, när det köptes och var det ska skickas, samt
- Kundinformation såsom ditt namn, e-postadress samt fakturerings- och leveransinformation.
Vad vi delar med andra
I den här sektionen bör du lista vem du delar uppgifter med och för vilket syfte. Detta kan innefatta, men inte vara begränsat till, analys, marknadsföring, betalningslösningar, fraktbolag och tredjeparts-inbäddningar.
Vi delar information med tredje part som hjälper oss genomföra beställningar och lagra tjänster åt dig, till exempel --Betalningar
I den här undersektionen bör du lista vilka tredjeparts-betalväxlar du använder för att ta emot betalningar i din butik, eftersom dessa antagligen hanterar kunduppgifter. Vi har tagit med PayPal som ett exempel, men du bör ta bort detta om du inte använder PayPal.
Vi tar emot betalningar genom PayPal. När vi behandlar betalningar, kommer några av dina uppgifter att skickas till PayPal, inklusive information som krävs för att behandla eller ge support för betalningen, såsom köpets totalsumma och faktureringsinformation. Se PayPals integritetspolicy för mer detaljer.